Premium Support

With the direct and accurate service from Elinco, you are assured of a reliable partner that is always ready to assist you! We are always just a phone call away. Whether you have questions, need support, or want advice on your processes, our team is here for you. We believe in a personal approach and are here to guide you every step of the way.

Always Close, Always Available!

Centrally Located in the Netherlands

Our showroom in the Netherlands is situated in a strategic location in Almere, making it easily accessible for customers across the Benelux. Whether you need advice, want to view a machine, or seek support for a technical question, our team is always ready to assist you personally.

Location in Belgium

Our location in Belgium also ensures that we can quickly support customers in Flanders and Wallonia. This way, we guarantee a rapid response to any malfunctions or inquiries, without long waiting times.

With these two locations, we not only offer a professional and customer-oriented approach but also ensure that we can respond quickly, no matter where you are.

Why choose for Elinco?

Knowledgeable Team of Specialists
Our experienced service team consists of experts who know the ins and outs of the embroidery industry. From technical issues to software inquiries, we ensure that you can get back to work quickly.

Fast Response Times
We understand how important it is to act quickly in the event of a malfunction. That’s why we offer rapid response times to ensure minimal downtime for you. Whether it’s a phone consultation or an on-site repair, we are ready to assist you.

Custom Maintenance and Repairs
Regular maintenance extends the lifespan of your embroidery machine and ensures it continues to perform at its best. We offer various maintenance packages and work with you to determine what best suits your situation.

Replacement Parts & Accessories
When a part needs to be replaced, you can rely on our extensive stock of original parts and accessories. This ensures that your machines always operate at their best.

On-Site Training: Get the Most Out of Your Embroidery Machines!

At Elinco, we understand that the success of your embroidery work depends not only on the quality of the machines but also on how effectively you use them. That’s why we offer comprehensive on-site training.

Startup!

When you purchase a new embroidery machine, we always provide an extensive installation and training session. We leverage our years of experience to optimize both the operation of the machine and the entire embroidery process. Together, we will identify potential improvements in your workflow to enhance the efficiency of your production.

Refresh!

Additionally, we recognize that a refresher course can be beneficial over time. This keeps you updated on the latest techniques and functionalities, ensuring that your production runs as efficiently as possible. Our training is fully tailored to your specific business needs and work environment, so you can be assured of a smooth and productive deployment of your embroidery machines.

Find Your Brand-Specific Support Here:

Through this link, you will access the Melco Service & Support website. This site is packed with information about current and older Melco products. For all current and most older products, you can find all relevant manuals by following the Product Support link for your product on this page.
Melco-Service Support

Through this link, you will access the Polyprint Service & Support website. For all current and most older products, you can find all relevant manuals available.

Polyprint-Service Support
On this Product Support page from SEFA, you will find the user manuals for all products.
SEFA Product support

On this page, you will find the user manuals for STAHLS’  presses.

STAHLS’ Product Support